Payment Policy

Policy on Payment

Thank you for shopping with Elitee. This Payment Policy outlines the terms and conditions related to payments made through our website.

“We are committed to providing all customers with a safe, reliable, and transparent payment experience.

Payment Options Accepted

Elitee offers the following payment methods:

  • VISA (3)

  • MasterCard

  • AMERICAN EXPRESS,

  • Explore

  • Shop Pay

  • Google Wallet

  • PayPal

  • Apple Pay

All payment methods available will be shown on checkout.

All orders must be paid in full at time of order prior to processing and shipping.

Secure payment

We’re looking out for your safety.”

  • All your personal and payment information is secured on our site using SSL (Secure Socket Layer) encryption technology.

  • Payments are processed through trusted third-party payment gateways.

  • Elitee doesn’t store complete credit card or debit card information on its servers.

We routinely review transactions to maintain a secure shopping environment.

Currency

*All prices displayed on our site are quoted in United States Dollars (USD) unless otherwise specified.

Depending on your payment method, your bank or payment provider may apply exchange rates and other conversion fees in another currency.

Elitee is not liable for any currency conversion charges levied by financial institutions.

Authorize Payment

When you order through our website, you are authorizing Elitee to charge your chosen payment method for the following:

  • Buy product -

  • Taxes applicable

  • Shipping charges (where applicable)

Orders are only processed after a successful authorization of the payment.

Declined or unprocessed payments

If your payment is declined, please do the following:

  • Check the details of your card

  • Make sure you have enough money on hand

  • Contact your payment provider or bank

Elitee is not liable for any delays or cancellations of orders resulting from declined transactions, banking restrictions or insufficient funds.

Fraud Prevention and Validation

We reserve the right to:

  • Check orders for possible fraud

  • Get additional proof of identity or payment

  • Hold or cancel unconfirmable orders

Our support team may reach out to you using the information you provided during checkout if we need to further verify your information.

Refund

We will process refunds according to our Return & Refund Policy.

All approved refunds will be made to the original payment method used to make the purchase.

Refunds are at the discretion of your bank or payment provider and may take 14 business days to appear in your account after processing.

Chargebacks on Credit Card

We understand mistakes happen. If you have a problem with your order, please contact our customer support team before initiating a chargeback.

Suspension of order and further review may occur with unauthorized or fraudulent chargebacks.

Get in Touch

If you have any questions or concerns regarding payments, billing or transaction security, please contact us:

Email elitee.store@gmail.com

Phone: +1 319-441-0462

Address: 100 Quadrangle, Iowa City IA 52242, United States

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)